Services Tracking

A link for every delivery.

No app for the recipient. Share the tracking page and they see pickup, en route, and drop-off for that package.

A recipient checking a delivery on her phone as the rider arrives
Included
On every Diatel job
Stages
10, request to delivered
Recipient needs
Just the link
Opens on
Any phone browser

How it works

  1. 01

    Opens in the browser

    Recipients follow the job from a link. Senders see the same stages on the tracking page.

  2. 02

    Stages you can trust

    Requested, rider matched, picked up, en route, delivered. Exceptions show on the same record.

  3. 03

    Tied to the job

    Support looks up the tracking ID, so a delayed or missed stop is not a blank ticket.

Other ways to send

  1. 01OverviewEverything you can book
  2. 02Same-dayA rider in minutes
  3. 03ScheduledPick a pickup window
  4. 04BusinessRepeating routes for shops
  5. 05BulkMany orders in one request
  6. 06TrackingYou're here